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Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes (2nd Edition) – PDF

eBook Details

  • Author: Susan S. Raines
  • File Size: 1 MB
  • Format: PDF
  • Length: 432 Pages
  • Publisher: Rowman & Littlefield Publishers; 2nd edition
  • Publication Date: July 26, 2019
  • Language: English
  • ASIN: B07S9LXBXC
  • ISBN-10: 1538119935, 2019015565, 1538119927, 1538119943
  • ISBN-13: 9781538119938, 9781538119945, 9781538119921

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About The Author

Susan S. Raines

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes, 2nd Edition, (PDF) is a comprehensive guide that equips organizational leaders with the essential skills to handle every source of conflict at work effectively. It brings to light that great managers and leaders communicate effectively, manage diverse teams, leave no stone unturned to meet customer expectations, understand organizational culture, and manage vendor relationships. This detailed eBook presents various skill building exercises that help you run productive meetings, create strong teams, conduct performance reviews that inspire team members, train employees through demanding periods, and build a favorable brand image for your organization and yourself. The eBook is precisely designed to cover all the three critical sections that include Conflict Management & Collaboration basics, strategies to prevent conflicts inside your work teams and organizations, and projects and skills required to enhance your relationships with external stakeholders such as customers, vendors, and regulators. The 2nd edition of the eBook has been updated with a range of skill-building exercises, discussion questions, and goal-setting suggestions to assist managers in applying these skills in their everyday work life. Please note that access codes are not included, and the product comprises the eBook only in PDF format. Order your copy today to learn from the experts on how to navigate and prevent disputes in the workplace. 978-1538119938, 978-1538119945, 978-1538119921

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